With newly remodeled restaurants, new menus and and a new drive-thru opportunity, there has never been a more exciting time to become a part of Friendly’s. Learn more and find out if you qualify to become a franchisee.
As one of America’s most cherished ice cream shops, Friendly’s has been a part of millions of family occasions for over 80 years! And, with over 250 stores in 15 states, new drive-thru opportunities and remodeled stores, it’s never been a better time to bring a Friendly’s to your market.
Submit the online Franchisee Questionnaire and we will conduct a preliminary review of your experience, qualifications and the market(s) you're interested in developing.
Step 2If you meet Friendly's preliminary qualification standards, you will be sent a Franchise Disclosure Document (FDD) and Application. You'll need to accept and acknowledge receipt of the FDD and complete the Application. Upon receipt of the completed Application, we will perform a background check and seek verification of your financial condition.
Step 3If you meet our qualifications to be a franchisee, you will be invited to our support center in Wilbraham, Massachusetts for an "Introduction to Friendly's." During this two day meeting, you'll have the opportunity to meet member of our franchise support team, learn more about our franchise programs and services and schedule personal interviews with members of our senior management team.
Step 4A letter of Intent will be prepared, which outlines the details of your proposed development opportunity. You will then sign and submit it to us along with a refundable deposit.
Step 5Within 30 days of receiving your executed Letter of Intent and deposit, you will be notified if you have been awarded a franchise. The agreement(s) are then executed and the balance of the development feed paid.
Get StartedThe Friendly's Franchise Disclosure Document (FDD) answers all of your questions regarding the franchise opportunity. The following is merely a brief response to typical inquiries. In the event of any conflict or difference in interpretation, the language in the Friendly's Franchise Disclosure Document (FDD) shall prevail. Franchise Offering is by prospectus only.